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Privacy Policy

MeraTutor.AI — Privacy Policy

Last updated: Dec 8, 2025

1. Introduction

Welcome to MeraTutor.AI, an AI-powered personalized learning platform developed by Intellinez Systems. By using our platform or applications, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

  • Account Information: Name, email, phone, password.
  • Payment Information: Billing details processed securely by third-party providers.

B. Information We Collect Automatically

  • Usage data, feature interactions, learning behavior.
  • Device data: IP address, browser type, OS, crash logs.

C. Uploaded Content

Any educational PDFs, notes, or scanned documents you upload are securely stored.

3. Mobile App Permissions & Use

  • Camera Access: Used only for scanning documents.
  • Storage Access: To upload PDFs or images you choose.

We do not use or share camera/gallery data outside the app's learning purpose.

4. How We Use Your Information

  • Delivering AI tutoring and personalization.
  • Improving app performance (anonymized).
  • Customer support.
  • Marketing updates (optional).
  • Legal compliance.

5. Data Sharing & Third-Party Services

  • Payment processors (Stripe, Razorpay).
  • Cloud & AI service providers (AWS, Google Cloud).
  • Legal authorities (if required).

6. Data Security & Storage

We use industry-standard practices to secure your data. No system is 100% secure, so ensure strong passwords.

Data Retention

We retain data only as long as necessary or legally required.

7. Your Rights & Choices

  • Access & download your data.
  • Update your account info.
  • Delete your account.
  • Unsubscribe from emails.

Email requests: [email protected]

8. Cookies & Tracking Technologies

Cookies are used for analytics, preferences, and user experience improvements.

9. Children's Privacy

The service is not intended for children under 13 without parental consent. We delete unauthorized minor data.

10. Updates to This Privacy Policy

We may update this policy and notify users about major changes.

11. Contact Us

For questions, email: [email protected]